The WhatsApp application
Nanny Ruvic | Reuters
WhatsApp, the messaging app owned by Facebook’s parents Metasuffered a global outage on Tuesday.
The problems were first detected around 3:17 a.m. ET, according to Downdetector.com, which monitors outages in Internet services.
Users reported problems with sending and receiving messages. Normal service on WhatsApp had not yet been restored as of 4:05 a.m. ET.
WhatsApp Web, the web browser version of the messaging service, failed to load when tested by CNBC. “Make sure your computer has an active internet connection,” read a prompt on WhatsApp Web.
Meta later confirmed problems with WhatsApp.
“We are aware that some people are currently having problems sending messages, and we are working to restore WhatsApp for everyone as soon as possible,” a Meta spokesperson told CNBC.
WhatsApp, which has around 2 billion users, is particularly popular in countries such as India and Brazil.
It’s not the first glitch for a Meta-owned platform this year. In August, Facebook users reported an issue where their Feed was being posted with messages from other people that were originally made on celebrity pages.
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